Privacy Policy

Introduction This privacy policy explains how we handle your personal data when you visit our website. We are committed to safeguarding your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and related regulations.

What Information We Collect We may collect the following personal data:

  • Analytics Data: Information about your browser, network, device, IP address, web pages visited prior to coming to our site, clicks, internal links followed, pages visited, scrolling, searches, and timestamps.

  • Contact Information: Your email address when voluntarily provided for subscribing to our mailing list.

Why We Collect Information We collect this information to:

  • Understand and analyse site traffic and visitor behaviour.

  • Respond to your enquiries and communications.

  • Provide you with marketing communications (only if you opt-in).

  • Improve the performance and security of our website.

Legal Basis for Processing We process your personal data based on the following legal grounds:

  • Consent: For sending marketing communications.

  • Legitimate Interest: To analyse and improve our website's functionality, security, and overall user experience.

How We Collect Information We collect your data through:

  • Cookies and similar tracking technologies.

  • Submission forms on our website for email subscriptions.

  • Embedded third-party services such as Google Maps, Google Fonts, and Adobe Fonts.

How We Use Your Information Your information is used to:

  • Analyse and improve website functionality and performance.

  • Communicate with you regarding your enquiries and marketing.

  • Provide accurate display and functionality of website elements such as maps and fonts.

Sharing Your Information We may share your information with:

  • Squarespace: Our website hosting and analytics provider, who processes data securely and anonymises analytics data.

  • Mailchimp: Our email marketing provider, for managing email subscriptions and communications.

  • Google Maps: Embedded on our site to display our location, which may collect IP addresses and browser information.

  • Google Fonts and Adobe Fonts: Used to render fonts correctly on our website, which collect IP addresses and browsing data.

International Data Transfers We may transfer your personal data to third-party services located outside the UK (such as Squarespace and Mailchimp, based in the US). Our third-party providers incorporate Standard Contractual Clauses (SCCs) into their data processing agreements to ensure your data is handled securely and in compliance with UK GDPR.

Data Security We implement appropriate security measures, including secure storage, encryption, and regular security reviews, to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

How Long We Keep Your Information We retain personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Email addresses collected for marketing are retained until you unsubscribe or request deletion.

Cookies Our website uses cookies and similar technologies to provide necessary functionality and improve your experience:

  • Necessary Cookies: Essential for secure and proper website functionality.

  • Analytics and Performance Cookies: Used only when you acknowledge our cookie banner, allowing us to understand and enhance website usage.

You can control your cookie preferences and settings through your browser.

Your Rights Under UK data protection laws, you have rights including:

  • Accessing your personal data

  • Rectifying incorrect or incomplete data

  • Requesting deletion of your personal data

  • Objecting to the processing of your data

  • Requesting data portability

To exercise any of these rights, please contact us using the details provided below.

Complaints If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact them at:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow
Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk

Contact Us For any questions or requests regarding this privacy policy or your personal data, please contact us at:

The Artisans Depot,
154 Merton Hall Road,
London, SW19 3PZ

Email: hello@artisansdepot.co.uk

Changes to This Policy We may update this privacy policy periodically. Any changes will be posted clearly on this page with an updated revision date.

Last updated: 28th March 2025.